Privacy Policy

Privacy Policy for CT Undercoating

Effective Date: April 1, 2022
Last Updated: August 13, 2025

At CT Undercoating, accessible from https://ctundercoating.com, your privacy is of utmost importance to us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

Information We Collect

We may collect the following types of information:

1. Personal Information:
When using our site, you may be asked to provide personally identifiable information that can be used to contact or identify you, such as:

  • Name

  • Email address

  • Phone number

  • Physical address

2. Usage Data:
We may automatically collect information on how our site is accessed and used, such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of visit

  • Time spent on pages

  • Diagnostic data

How We Use Your Information

CT Undercoating may use your information for purposes including:

  • To provide and maintain our website and services

  • To communicate with you about your service, quote, or account

  • To send you appointment reminders, updates, and promotional offers (with your consent)

  • To provide customer support

  • To gather analytics to improve our services

  • To detect, prevent, and address technical issues

SMS Terms & Conditions

By opting in to receive text messages from CT Undercoating, you consent to receive SMS or MMS messages regarding quotes, service updates, scheduling, reminders, billing, and other customer care communications.

  1. Express Consent
    By providing your phone number and opting in via our website form, in person, or by phone, you give express written consent to receive SMS communications from CT Undercoating. Consent is not a condition of purchase.

  2. Message Frequency
    Message frequency may vary based on your service needs and communications.

  3. Message & Data Rates
    Standard message and data rates may apply according to your mobile carrier’s plan.

  4. Opt-Out Instructions
    You can opt out at any time by replying STOP to any message you receive from us. You will receive one final message confirming your opt-out. You may also opt out by contacting us at sales@ctundercoating.com or calling 860-574-3434.

  5. Help
    For help, reply HELP to any message or contact us at sales@ctundercoating.com or visit https://ctundercoating.com/privacy-policy/.

  6. Privacy
    Your SMS opt-in information and phone number will not be sold or shared with third parties for marketing purposes.

  7. Contact Information for SMS
    CT Undercoating
    3 Hayden Ave, Plainville, CT 06062
    Phone: 860-574-3434
    Email: sales@ctundercoating.com
    Website: https://ctundercoating.com

Security of Your Information

The security of your data is important to us. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.

Your Data Protection Rights

Depending on your location, you may have the following rights:

  • The right to access, update, or delete the information we have on you

  • The right to rectification

  • The right to object

  • The right of restriction

  • The right to data portability

  • The right to withdraw consent

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or our SMS Terms & Conditions, please contact us:

By Email: sales@ctundercoating.com
By Phone: 860-574-3434
By Mail: CT Undercoating, 3 Hayden Ave, Plainville, CT 06062
Website: https://ctundercoating.com